Singleplayer : Great story, inspired from Hawaii 5-0 ! Good arresting system that can quickly turn into a mess if you don't pay attention. You can also play "assault mode" by killing everybody if you want, the AI will simply adapt. Interesting maps. Pretty much repetitive missions.
Multiplayer : Well well well... Firstly the players, there are a lot of glitching campers (out of map boundaries etc), also often hackers will come ruin servers. There are quite many bugs/features that kills you (unrendered fire or gas, getting stuck from vaults, leaning system that works 40% of the time, player movements, fire/gas damaging you through a 3feet concrete wall, latency & more).
However the classes system is very entertaining with lots of playing styles. Interesting police & criminal equipments/tools. Good customisations, better ones with Premium. Game modes loyal to the BF franchise, better ones with Premium